Product(s) can be exchanged within 7 days from the delivery date. Please note that the product must be unused, all tags must be intact, packing is in its original condition and original invoice is in. Items bought on sale cannot be exchanged. Due to the differences in color monitors/screens and lighting used during photoshoots, the exact color or texture of the final item may slightly vary from what is seen on screen, therefore products cannot be exchanged for this reason. We will only exchange or refund any product(s) if it is defected or wrong product(s) has been delivered. Contact our customer service by emailing us images of defected/wrong product cs@taniazee.com or drop a message with complete details and images of your order +923317444992 within 3 days of delivery. After our team reviews the product, we will respond u within 3-5 working days accordingly.